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Writer's pictureKateG

Why ISO Matters: An Introduction to Global Standards

Updated: Jul 19

Ever skimmed through a business article and come across the acronym “ISO”? Wondered what’s the big deal about it? Let's take a quick journey to decode ISO and understand why it matters in the global business landscape.

What is ISO? Defining the Gold Standard:

ISO stands for the International Organisation for Standardisation. ISO develops and publishes international standards that ensure products, services, and systems are safe, reliable, and of top-notch quality.

From Roots to Revolution: The journey of ISO began in 1947. A group of experts felt the need for a single international entity to simplify the complex web of national standards. Since then, ISO has published over 23,000 international standards, ranging from technology and food safety to healthcare and the environment.

Why ISO Matters: Bridging Boards and Beyond:

Ever wondered how products from one part of the world seamlessly fit into systems in another? That's ISO at play. By ensuring products and services adhere to global standards, ISO reduces trade barriers and ensures interoperability.

For businesses, this means:

  • Easier Access to Markets: With a recognised standard, entering a new market becomes smoother.

  • Reduced Costs: No need to customise products for each market. One size fits all (or most)!

  • Increased Trust: Clients and consumers are more likely to trust a product that aligns with international standards.


Boosting Business Operations. More than Just Trade:

Beyond global commerce, ISO standards play a pivotal role in enhancing business operations. They provide a framework that helps businesses:


  • Stay Efficient: By optimising processes

  • Maintain Quality: Ensuring consistent product/service quality

  • Reduce Risks: By identifying potential pitfalls and addressing them proactively

  • Enhanced Data and Insights: Implementing ISO systems generates valuable data that provides insights into business operations, identifying trends and potential issues. If you measure it , you can manage it!


Common Challenges ISO Addresses:


Navigating the Standards Maze:

  • Challenge: Understanding and implementing the requirements of ISO standards can be overwhelming.

  • ISO Solution: ISO Consultants like ISO Matters help decipher these standards and tailor them to fit your business needs.

Testimonial from Travis Downie of Silvertone Electronics and UAV

From the very first contact with Justeen, I was impressed with her professionalism and friendly nature. Navigating the maze of standards to develop an IMS that suited our industry, and more importantly, our business was a daunting task for us. Justeen injected herself into our business and into our people to understand what best suited us. We achieved accreditation on the first audit for all three standards, 9001, 14001, and 45001. As a business, we are proud to stand alongside the processes we have developed and recognise the importance of engaging Justeen to help us through this. I have no hesitation in recommending her and her ISO Matters team to the world!

Implementation Process with ISO Matters


  1. Initial Assessment:

  • Identify and document all processes to understand business operations and highlight gaps, duplications, and concerns.

  1. Documentation:

  • Develop customised procedures addressing ISO standard requirements while keeping existing processes largely unchanged to avoid overwhelming staff.

  1. Training and Implementation:

  • Train staff on new procedures and roles. We can manage the implementation process or provide support based on your involvement preferences.

  1. Certification Audit:

  • Arrange for the certifier to conduct Stage 1 and Stage 2 audits.

  • ISO Matters has a 100% success rate for clients passing their certification audits on the first attempt.


Benefits Across Various Standards:


  • ISO 9001: Quality Management Systems:

  • Ensures products and services consistently meet customer requirements, improving satisfaction and operational efficiency.

  • ISO 14001: Environmental Management Systems:

  • Helps businesses minimise their environmental impact, improve resource efficiency, and reduce waste, contributing to sustainability.

  • ISO 45001: Occupational Health and Safety Management Systems:

  • Provides a framework for managing workplace health and safety risks, reducing incidents, and promoting a safer work environment.


IMS Readiness Report by ISO Matters

Interactive Elements:



  • Scoreapp:

  • Try our IMS Readiness Check to assess your readiness for certification and our Operational Health Check to evaluate your management systems. Both provide customised reports, a $500 discount on our services, and a free discovery call.


ISO isn’t just another bit of jargon; it's the backbone of operational excellence. Whether you’re a small business dreaming big or a multinational giant expanding your horizons, understanding and integrating ISO standards can pave the way for success.


We are always happy to discuss your ISO needs and have a conversation around how ISO may be the right fit for your business.


Contact ISO Matters today for expert guidance and support in developing and implementing ISO standards tailored to your specific needs.


FAQs

  • What is the cost of ISO Certification?

The cost varies based on the size and complexity of the organisation, the specific standard, and the chosen certification body.

  • How long does it take to gain ISO Certification?

Typically takes 6 to 18 months, depending on the organisation's readiness and complexity.

  • Do you have payment Options?

We offer flexible payment options to fit any budget, from customised procedures with self-setup to full-service offerings.

  • What are the benefits for Small Businesses?

Small businesses can achieve significant improvements in efficiency, quality, and customer satisfaction through ISO certification.


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